General Contact

For questions regarding specific store's items/orders or changing of payment/shipping methods, please contact the store directly with the contact form below.
While we try to answer emails within 1 to 3 days, during busy periods it may take slightly longer. We appreciate your patience.

Please be aware that there are many occasions of Outlook-based webmail services (MSN, Hotmail, Outlook) and AOL mail not accepting messages from the Mandarake.co.jp domain. As such we recommend using an alternative email service for your Mandarake account.

Mandarake Shibuya

Contact

Please note that it may take a few days to respond to inquiries.
Please ensure that only standard romanised alphabet characters are used on this form.

Name
Email
Order id
Country
Inquiry